experience
User Experience Lead—Boston, MA April 2011 – Present
Interaction Designer—Mountain View, CA March 2009 – January 2011
Conduct user research and design activities to augment mission support systems.
Design, spec, and oversee the implementation of new features for existing systems.
Lead the design of a prototype system to facilitate the transfer of contractor-developed hardware to NASA.
Contributed to the research and design of a prototype system that tracks flight readiness.
Lead effort to build and maintain an automated testing framework for web-based applications to ensure delivery of high-quality production systems and reduce reliance on manual testing.
Manage production software used by the NASA Ames Office of the Chief Engineer.
Interaction Designer—Malvern, PA September 2008 – February 2009
Designed clear, compelling interactions for prospective web clients with a focus on retail investor education.
Created prototypes for the retail website. (HTML, CSS, Javascript)
Interfaced between design and development groups.
Usability Test Lead and Client Liaison—Pittsburgh, PA January 2008 – August 2008
Supported manned missions to Mars by creating planning and communication tools.
Recruited and coordinated over 20 participants across many domains for interviews, contextual inquiries, and think-aloud usability inspections.
Lead analysis of research and synthesis of findings.
Created and delivered team presentations to stakeholders.
Intern—Newtown Square, PA May 2007 – August 2007
Designed usable pages and wrote content for corporate portal.
Created process documentation to facilitate knowledge management.
Trained and oriented new hires.
Intern—Newtown Square, PA, Summer 2006
Designed, prototyped, tested, and developed project tracking and reporting dashboard for corporate portal (C#, .NET, SQL Server 2000)
Interviewed students for intern position.
Undergraduate Researcher—Blacksburg, VA, Spring 2005 – Fall 2005
Synthesized quantum dots via organometalic synthesis reaction.
Analyzed dots via fluorometry and flow cytometry for research.
education
Masters in Human Computer Interaction, August 2007 – August 2008
GPA: 3.80/4.00
Bachelor of Science in Computer Science, August 2003 – May 2007
GPA: 3.53/4.00
methods and tools